5-Managing Orders
Monday, December 21, 2009
The orders are controlled via admin area. Go to Sales, then Orders. The top portion of the page is a search form for your orders. You can enter specific search criteria and use a variety of filters to find any order placed in your store. When any search is performed, the results of the search are displayed on the lower half of the screen.
After a customer completes transaction, a new order will appear in the orders page. Click View link of an order to view details.
Here you can view/manage:
- Order info
- Billing info
- Shipping info
- Ordered products
If you selected Authorize (not Authorize and Capture) in the payment gateway settings, you will have the option to capture the order anytime by clicking the Captured button (if capture is allowed) or mark the order as paid by clicking the Mark as paid button. Once the payment has been paid, the buttons will no longer appear. |